Customers’ preferences and expectations have changed dramatically over the past decade
Most CSPs’ incumbent systems are disparate and disjointed, which makes it very challenging to update or launch new products in a timely manner.
5G is the most prominent driver of ongoing telecoms investments and is a key influencer of how CSPs should evolve their architecture and operations frameworks to be better prepared for emerging opportunities.
What consumers want is access to digital channels that are self-sufficient and having the ability to have control over their interactions. This allows more engagement.
The introduction of web-friendly, HTTP/2-based interactions to replace the traditional diameter interfaces is the key factor that is drawing CSPs’ immediate attention to the transformation of their monetisation platforms.
Partner ecosystems and multi-dimensional value chains will play a key role in helping CSPs to unlock the enterprise opportunity.
Echelon Edge comes with an agile, configurable and scalable Edge BSS that can swiftly respond to market changes and new opportunities.